Insights on Automation, AI & Business Efficiency

Practical guides for SMBs in Thames Valley looking to automate and scale

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The £92 Million AI Risk: Why E-Commerce AI Is Underperforming
Retail

The £92 Million AI Risk: Why E-Commerce AI Is Underperforming

77% of UK e-commerce AI initiatives aren't meeting expectations. Here's why chatbots, data analysis, and marketing AI are falling short—and how to fix them.

3 Jan 2026
11 min
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37% Abandon at Checkout: Fixing the Friction Points Killing Sales
Retail

37% Abandon at Checkout: Fixing the Friction Points Killing Sales

Complicated checkouts, forced chatbots, and hidden fees drive customers away. Here's how to use automation to improve checkout, not frustrate shoppers.

2 Jan 2026
10 min
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AI Data Privacy in Retail: Personalisation vs Privacy
Retail

AI Data Privacy in Retail: Personalisation vs Privacy

42% of retailers worry about data security with AI. Here's how to balance personalised customer experiences with UK GDPR compliance.

1 Jan 2026
9 min
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Physical Stores to 41%: Bridging Online and Offline with Automation
Retail

Physical Stores to 41%: Bridging Online and Offline with Automation

With physical stores projected to account for 41% of sales by 2026, omnichannel automation becomes critical. Here's how to unify inventory, click-and-collect, and customer data.

31 Dec 2025
10 min
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