Hospitality: Delight More Guests, Reduce Admin Headaches
We help hospitality businesses reduce no-shows and increase covers - through intelligent automation.
Book Your Free Discovery CallSound Familiar?
Reservation Chaos
- • Phone constantly ringing for bookings
- • Double bookings and overbooking issues
No-Show Nightmare
- • 20-30% no-show rate on busy nights
- • Empty tables losing revenue
Guest Communication Gaps
- • Manual confirmation calls taking hours
- • Missed opportunities for upselling
Review Management
- • Negative reviews going unanswered
- • No systematic feedback collection
Staff Scheduling
- • Manual rota creation taking hours
- • Over or understaffing regularly
Special Requests Lost
- • Dietary requirements forgotten
- • Special occasions missed
What If This All... Just Automated?
Guest books online
Auto-confirmed
Reminded 24hrs
Table prepared
Feedback collected
The Goal
Reduce no-shows and increase covers - filling more tables with happier guests.
Who We Work With
- Independent restaurants and restaurant groups
- Hotels and boutique accommodations
- Event venues and catering companies
- Managing 100+ covers per week
- Based in Reading, Maidenhead, Bracknell, Slough, or surrounding areas
How We Get You There
Discovery Call
Free 15-minute call to understand your challenges
On-Site Audit
2-3 day deep dive, shadow team, map workflows
Planning
Proposal, ROI, timeline, contract
Build & Launch
Development, testing, training, deployment
Optimize
Monitor, feedback, improvements
Common Questions
Will this work with our booking system?
Yes! We integrate with OpenTable, ResDiary, Bookatable, TheFork, and custom booking systems. We connect your existing tools rather than replacing them.
What about walk-in customers?
Automation handles reservations, freeing your staff to focus on walk-ins and providing excellent in-person service. You get the best of both worlds.
How long does implementation take?
Typically 2-8 weeks depending on complexity. We start with high-impact quick wins like automated booking confirmations in the first 2 weeks.
Can this help with online reviews?
Absolutely! We automate review request timing, monitor multiple platforms, and alert you to new reviews so you can respond quickly and maintain your reputation.
Hospitality Industry Insights
Expert guidance on automation and AI for hospitality businesses
121,000 Vacancies and 52% Turnover: Technology for Hospitality's Labour Crisis
UK hospitality has the highest turnover rate in the economy. Here's how AI scheduling, forecasting, and self-service solutions help SMEs survive the labour crisis.
The April 2025 Cost Crunch: Automation for Hospitality SMEs
National Living Wage increases and employer NI rises hit hospitality hard. Here's practical automation for margin-squeezed operations.
Beyond Chatbots: AI Reservations and Personalisation That Work
Only 18% of hospitality SMEs use AI versus 31% overall. Here's how booking management, guest preferences, and dynamic pricing actually deliver value.
Ready to Fill More Tables?
Book your free 15-minute discovery call. We'll discuss your challenges and how automation can help.